Eddy connects recruitment, financial aid, advising, continuing education and advancement in a native Salesforce platform for universities, colleges and cégeps.
Prospective students explore programs with Ed, the Eddy assistant, and every answer is recorded on their file.
02Visit
Events and first meetings
Open house registrations and advisor meetings are booked from any device and land in the admissions workspace.
03Fund
Scholarship matching
Students see the awards that fit their profile, and financial aid sees who is interested in each one.
04Advise
A complete student file
Every advisor starts each conversation with the full history: interests, meetings, programs and next steps.
05Keep learning
Workforce and continuing education
Employer-built courses and certificates enroll returning learners on the same record.
06Give back
Advancement
Gift officers build alumni and donor relationships on the complete history of each person with the institution.
The platform
Built inside Salesforce, owned by the institution
Eddy runs in the institution's own Salesforce org, so the data, the security model and the roadmap stay on campus.
Native Salesforce package
Eddy installs in the institution's own org as a second-generation managed package, under the security model already in place.
Experience Cloud student portal
Students act on a portal built on Salesforce Experience Cloud, and every action is written back to their record.
Ed, the Eddy assistant
Ed answers questions from the institution's own content and guides prospective students through orientation.
A workspace for every office
Admissions, financial aid, advising, continuing education and advancement each work in a dedicated Salesforce app.
Questions
Eddy at a glance
What is Eddy?
Eddy is a native Salesforce platform for higher education, built by apphero, that connects recruitment, admissions, financial aid, advising, continuing education and advancement on a single record per person.
Which institutions is Eddy designed for?
Eddy is designed for universities, colleges and cégeps in the United States and Canada that run Salesforce or plan to adopt it.
How is Eddy deployed?
Eddy installs in the institution's own Salesforce org as a second-generation managed package, with a student portal built on Salesforce Experience Cloud.
Where does student data reside?
Student data resides in the institution's Salesforce org and follows the permissions and security model the institution already manages.
Who builds Eddy?
Eddy is built by apphero, a Salesforce partner serving higher education, the public sector and nonprofits in the United States and Canada.
How can an institution see Eddy?
apphero presents Eddy on the institution's own processes in a short conversation, which can be booked from this page.
First conversation
Eddy, on your own processes.
A short review of how your institution recruits, funds, advises and re-engages students today, followed by Eddy on the stages that matter most to you.
